"Beth, I just wanted to flip you a quick note letting you know how much we appreciate doing business with A&K. You and your team know what customer service is all about. A&K is number one when it comes to customer service and you are just downright a class act company. Thanks again!"

“Your sales team response to my needs is always done in a sufficient amount of time and when we have an emergency call out we have always been able to count on A&K Railroad Materials to get the materials needed ready for us to either pickup or be delivered to our customers in a timely matter.”

"The International Sales office headed by Mr. Alfredo Sansores, offers excellent customer service, products knowledge, quality products and timely shipment to all their customers worldwide. No matter how big or small the orders are they treat customers with the same courtesy and efficiency."

I wanted to thank-you, Paulette, and Kurt for your continued high quality of customer service; your business performance leads to on time delivery. Your quality of interactions on the telephone definitely improves the reputation of A&K Railroad. I appreciate the technical assistance when I call and ask a question, either you, Kurt or Paulette will get back to me in a timely manner.

“Jordan Hopkin, Shantell Higbee, & Jeff Long, what a great team. They are always so helpful!”

I have worked in the Railroad Construction and Maintenance of Way Industry for over thirty five years. For many of these years I have been a customer of A&K Railroad Materials.

The sales and the logistics teams, in Salt Lake City, along with the support of the Kansas City Facility have been a pleasure to do business with.

Jeff Long and Jordan Hopkin are both honest, diligent, and professional. Their integrity, concern for the customer, and attention to detail, are unsurpassed.

Jeff, Jordan, Shantell and the other members of the sales team not only deal with the normal, day-to-day items but continuously step up and go the extra mile in dealing with the, sometimes complicated, issues that are particular to this business.

Lynn Kinsey and "the yard" crew are responsive and respectful to the our needs. They try to have our order "packed and ready".

When one of our customers has a track outage, derailment, or other emergency, and Mountain States Contracting is required to respond immediately we take it for granted the A&K team will step up and assist us in getting the customer rolling again.

Mountain States Contracting will continue to utilize A&K RR Materials as a Preferred Vendor and I, personally, am pleased to provide this Letter of Recommendation.

“I want to personally thank you for your service and prompt delivery of the material we were in desperate need of. I also want to thank you for your patience dealing with all of the changes on our second order. It is always a pleasure doing business with you and your colleagues at A&K Railroad, who take the extra step to ensure customer satisfaction.”

“A&K has always offered good customer service. I always get my quotes back on time, and they are also good at offering alternates when I’m looking for cost savings!”

Southern Railway of British Columbia Limited has been ordering track materials from A & K Railroad Materials since 2011.

We are always provided with exceptional customer service, especially with our special track work orders that vary from the industry standards. As evidenced in the photograph below

I have always found the sales staff of A & K to go out of their way to accommodate our needs.  We feel that the pricing is great and the service is impeccable!

"Dakota, Missouri Valley & Western Railroad has had the pleasure of doing business with A & K for many years. Throughout that time, A & K has consistently provided superior products, competitive pricing and has strived to meet all of our time requirements. I have found all of the staff at A & K to be knowledgeable and willing to provide valuable information when we require it. I appreciate the open communication with A & K to keep us up to date on the status of our orders. This information is critical to help us with scheduling and planning of our future and ongoing projects.

Dakota, Missouri Valley & Wester Railroad has made the decision to use A & K as our key supplier. It’s a relationship that has been built over time and will remain that way for many years to come. In my role as a Purchasing Manager they simply “make my life easier”. I would highly recommend A & K to anyone, their service, quality and pricing is second to none."

“The Gulf and Ohio Railways is pleased with the relationship that we have with A&K Railroad Materials. Ms. Gougis expertise in sales, service and supplying material on time to us is very valuable. We are looking to continue our long relationship with Ms. Gougis and A&K Railroad Materials."

“Fran Matay is always eager to quickly expedite a quote request regardless of how small the potential sale might be.”

“When one of our customers has a track outage, derailment, or other emergency, and Mountain States Contracting is required to respond immediately we take it for granted the A&K team will step up and assist us in getting the customer rolling again.”

Hello gang,
I just thought I’d drop a note to let you know how much we appreciate you being there. Your quick service and convenient location has been an important asset for us. In today’s business environment, unplanned projects sometimes pop up and having key suppliers like A & K on hand to provide material with short notice really makes a difference for us.