Kurt, Paulette, and Connie,

I’d like to thank you for helping us recover on the Mankato project. We know you could have told us to go pound sand and therefore we appreciate your willingness to lend us a hand. I’ll always remember that.

I have worked in the Railroad Construction and Maintenance of Way Industry for over thirty five years. For many of these years I have been a customer of A&K Railroad Materials.

The sales and the logistics teams, in Salt Lake City, along with the support of the Kansas City Facility have been a pleasure to do business with.

Jeff Long and Jordan Hopkin are both honest, diligent, and professional. Their integrity, concern for the customer, and attention to detail, are unsurpassed.

Jeff, Jordan, Shantell and the other members of the sales team not only deal with the normal, day-to-day items but continuously step up and go the extra mile in dealing with the, sometimes complicated, issues that are particular to this business.

Lynn Kinsey and "the yard" crew are responsive and respectful to the our needs. They try to have our order "packed and ready".

When one of our customers has a track outage, derailment, or other emergency, and Mountain States Contracting is required to respond immediately we take it for granted the A&K team will step up and assist us in getting the customer rolling again.

Mountain States Contracting will continue to utilize A&K RR Materials as a Preferred Vendor and I, personally, am pleased to provide this Letter of Recommendation.

“I want to personally thank you for your service and prompt delivery of the material we were in desperate need of. I also want to thank you for your patience dealing with all of the changes on our second order. It is always a pleasure doing business with you and your colleagues at A&K Railroad, who take the extra step to ensure customer satisfaction.”

“Jordan Hopkin, Shantell Higbee, & Jeff Long, what a great team. They are always so helpful!”

"Jordan Hopkin, Shantell Higbee, & Jeff Long, what a great team. They are always so helpful!"

“We have found the quality of new and relay track material supplied by A&K to consistently meet or exceed the requirements established for our customers.”

“The Gulf and Ohio Railways is pleased with the relationship that we have with A&K Railroad Materials. Ms. Gougis expertise in sales, service and supplying material on time to us is very valuable. We are looking to continue our long relationship with Ms. Gougis and A&K Railroad Materials."

Hello gang,
I just thought I’d drop a note to let you know how much we appreciate you being there. Your quick service and convenient location has been an important asset for us. In today’s business environment, unplanned projects sometimes pop up and having key suppliers like A & K on hand to provide material with short notice really makes a difference for us.

"Katrina Gougis and A&K have been an outstanding business partner for myself and STX. Katrina is a top-notch rail professional, who goes above and beyond to ensure all of our needs are met in a courteous and timely manner. Just recently, we were looking to place a large order for rail and OTM, Katrina found me the material, at a competitive price, and was able to meet our tight deadlines for delivery, allowing us to focus our energy on building the project. We appreciate the effort that Katrina expends towards STX’s ongoing requirements and look forward to continuing our solid partnership."

"I have worked on both coasts and my experience with both A&K groups has been that they are expedient, knowledgeable, professional and more than willing to do whatever it takes to try and assist us with whatever our needs may be."

"A&K Railroad Materials is extremely responsive and attentive to our needs. From start to finish we have
been very satisfied with the service. We look forward to our continued business in the future. "

"Beth, I just wanted to flip you a quick note letting you know how much we appreciate doing business with A&K. You and your team know what customer service is all about. A&K is number one when it comes to customer service and you are just downright a class act company. Thanks again!"

"For many years now, A&K has provided an excellent level of service to RailWorks Track Systems - Gulf Coast Division. Whether it’s a single stick of rail, or 10,000 tons, Paul Theriot and John Boisdore have been there to deliver. They both take a personal interest in doing their very best to make sure our projects are successful, and that the material is delivered on time and per project specifications. You have a great team! Thank you so much!"

“Your sales team response to my needs is always done in a sufficient amount of time and when we have an emergency call out we have always been able to count on A&K Railroad Materials to get the materials needed ready for us to either pickup or be delivered to our customers in a timely matter.”

I wanted to thank-you, Paulette, and Kurt for your continued high quality of customer service; your business performance leads to on time delivery. Your quality of interactions on the telephone definitely improves the reputation of A&K Railroad. I appreciate the technical assistance when I call and ask a question, either you, Kurt or Paulette will get back to me in a timely manner.