Hello gang,
I just thought I’d drop a note to let you know how much we appreciate you being there. Your quick service and convenient location has been an important asset for us. In today’s business environment, unplanned projects sometimes pop up and having key suppliers like A & K on hand to provide material with short notice really makes a difference for us.

I wanted to thank-you, Paulette, and Kurt for your continued high quality of customer service; your business performance leads to on time delivery. Your quality of interactions on the telephone definitely improves the reputation of A&K Railroad. I appreciate the technical assistance when I call and ask a question, either you, Kurt or Paulette will get back to me in a timely manner.

“A&K has always offered good customer service. I always get my quotes back on time, and they are also good at offering alternates when I’m looking for cost savings!”

I have always found the sales staff of A & K to go out of their way to accommodate our needs.  We feel that the pricing is great and the service is impeccable!

"A&K Railroad Materials is extremely responsive and attentive to our needs. From start to finish we have
been very satisfied with the service. We look forward to our continued business in the future. "

"The International Sales office headed by Mr. Alfredo Sansores, offers excellent customer service, products knowledge, quality products and timely shipment to all their customers worldwide. No matter how big or small the orders are they treat customers with the same courtesy and efficiency."

"Katrina Gougis and A&K have been an outstanding business partner for myself and STX. Katrina is a top-notch rail professional, who goes above and beyond to ensure all of our needs are met in a courteous and timely manner. Just recently, we were looking to place a large order for rail and OTM, Katrina found me the material, at a competitive price, and was able to meet our tight deadlines for delivery, allowing us to focus our energy on building the project. We appreciate the effort that Katrina expends towards STX’s ongoing requirements and look forward to continuing our solid partnership."

Kurt, Paulette, and Connie,

I’d like to thank you for helping us recover on the Mankato project. We know you could have told us to go pound sand and therefore we appreciate your willingness to lend us a hand. I’ll always remember that.

"Dakota, Missouri Valley & Western Railroad has had the pleasure of doing business with A & K for many years. Throughout that time, A & K has consistently provided superior products, competitive pricing and has strived to meet all of our time requirements. I have found all of the staff at A & K to be knowledgeable and willing to provide valuable information when we require it. I appreciate the open communication with A & K to keep us up to date on the status of our orders. This information is critical to help us with scheduling and planning of our future and ongoing projects.

Dakota, Missouri Valley & Wester Railroad has made the decision to use A & K as our key supplier. It’s a relationship that has been built over time and will remain that way for many years to come. In my role as a Purchasing Manager they simply “make my life easier”. I would highly recommend A & K to anyone, their service, quality and pricing is second to none."

"Beth, I just wanted to flip you a quick note letting you know how much we appreciate doing business with A&K. You and your team know what customer service is all about. A&K is number one when it comes to customer service and you are just downright a class act company. Thanks again!"

“The service, sales, and material from A&K is great. They provide great material at fair market pricing. I am always sure when I place an order, the product is what they say it is and it is on time. Thank you A&K for the great service."

"For many years now, A&K has provided an excellent level of service to RailWorks Track Systems - Gulf Coast Division. Whether it’s a single stick of rail, or 10,000 tons, Paul Theriot and John Boisdore have been there to deliver. They both take a personal interest in doing their very best to make sure our projects are successful, and that the material is delivered on time and per project specifications. You have a great team! Thank you so much!"

“We have found the quality of new and relay track material supplied by A&K to consistently meet or exceed the requirements established for our customers.”

Dakota, Missouri Valley & Western Railroad has had the pleasure of doing business with A & K for many years. Throughout that time, A & K has consistently provided superior products, competitive pricing and has strived to meet all of our time requirements. I have found all of the staff at A & K to be knowledgeable and willing to provide valuable information when we require it. I appreciate the open communication with A & K to keep us up to date on the status of our orders. This information is critical to help us with scheduling and planning of our future and ongoing projects.

Dakota, Missouri Valley & Wester Railroad has made the decision to use A & K as our key supplier. It’s a relationship that has been built over time and will remain that way for many years to come. In my role as a Purchasing Manager they simply “make my life easier”. I would highly recommend A & K to anyone, their service, quality and pricing is second to none.

“When one of our customers has a track outage, derailment, or other emergency, and Mountain States Contracting is required to respond immediately we take it for granted the A&K team will step up and assist us in getting the customer rolling again.”