“I want to personally thank you for your service and prompt delivery of the material we were in desperate need of. I also want to thank you for your patience dealing with all of the changes on our second order. It is always a pleasure doing business with you and your colleagues at A&K Railroad, who take the extra step to ensure customer satisfaction.”
Mike Meister
Railserve, Inc.
“We have found the quality of new and relay track material supplied by A&K to consistently meet or exceed the requirements established for our customers.”
Randolph Reichard, Chief Inspector Analyst
Appalachian Railway Services
"Beth, I just wanted to flip you a quick note letting you know how much we appreciate doing business with A&K. You and your team know what customer service is all about. A&K is number one when it comes to customer service and you are just downright a class act company. Thanks again!"
Derek Muir Supervisor Contract Services
Northern Plains Railroad
“The service, sales, and material from A&K is great. They provide great material at fair market pricing. I am always sure when I place an order, the product is what they say it is and it is on time. Thank you A&K for the great service."
Joshua M Gray
Industrial Railroad Services, LLC
"The International Sales office headed by Mr. Alfredo Sansores, offers excellent customer service, products knowledge, quality products and timely shipment to all their customers worldwide. No matter how big or small the orders are they treat customers with the same courtesy and efficiency."
Arturo Castellanos
EUSAL Project Cargo Services, Inc.
“Your sales team response to my needs is always done in a sufficient amount of time and when we have an emergency call out we have always been able to count on A&K Railroad Materials to get the materials needed ready for us to either pickup or be delivered to our customers in a timely matter.”
Mike Hansen, Area Operations Manager
Balfour Beatty Rail, Inc.
“A&K excels at customer service and provides innovative solutions to trackwork challenges."
Peter Ray, Vice President, Engineering
The Indiana Rail Road Company
“The Gulf and Ohio Railways is pleased with the relationship that we have with A&K Railroad Materials. Ms. Gougis expertise in sales, service and supplying material on time to us is very valuable. We are looking to continue our long relationship with Ms. Gougis and A&K Railroad Materials."
Ronnie McKenzie, Sr. Vice President
Gulf & Ohio Railways, Inc.
“When one of our customers has a track outage, derailment, or other emergency, and Mountain States Contracting is required to respond immediately we take it for granted the A&K team will step up and assist us in getting the customer rolling again.”
Al Spurlin, Regional Manager
Mountain States Contracting
“Trac-Work Inc. is very pleased with the working relationship our offices have with Dusty Popovich @ A&K Railroad Material. From beginning to end of projects Dusty stays on top of shipments & product quality.”
Ronnie Davis, Purchaser
Trac-Work Inc.
“When we are looking for welded rail either to be picked up and moved or unloaded along our right away. A&K’s experienced crews; with their remarkable safety record is hard to beat!”
Tom Mckenna
St. Lawrence & Atlantic RR
“A&K has always offered good customer service. I always get my quotes back on time, and they are also good at offering alternates when I’m looking for cost savings!”
Steve Mumley, Project Manager
Vermont Rail System
“Fran Matay is always eager to quickly expedite a quote request regardless of how small the potential sale might be.”
After nearly a year of construction, Kansas City has a new office building! The sleek and modern 13,000 square foot structure includes office space for Operations staff, Sales offices and Iron Highway Logistics. There is a nice reception area, conference room, two employee break rooms and plenty of parking. Besides being spacious and functional, the building is beautifully decorated with train themed art work and lots of greenery.
A ribbon cutting ceremony and open house were held on November 14th. There was a huge turnout for the open house with many customers in attendance, vendors, Kansas City employees and A&K Sales personnel from all of our sales offices. Kevin Yoder, a representative from the office of Congressman Ethan Patterson also attended the open house.
There was a catered buffet lunch from Fiorella’s Jack Stack BBQ and plant tours were given throughout the event. With so many employees in Kansas City for this event, other meetings were scheduled for our Sales group and Operations group. It was an exciting and productive event.
