I wanted to thank-you, Paulette, and Kurt for your continued high quality of customer service; your business performance leads to on time delivery. Your quality of interactions on the telephone definitely improves the reputation of A&K Railroad. I appreciate the technical assistance when I call and ask a question, either you, Kurt or Paulette will get back to me in a timely manner.

I have always found the sales staff of A & K to go out of their way to accommodate our needs.  We feel that the pricing is great and the service is impeccable!

Kurt, Paulette, and Connie,

I’d like to thank you for helping us recover on the Mankato project. We know you could have told us to go pound sand and therefore we appreciate your willingness to lend us a hand. I’ll always remember that.

“When one of our customers has a track outage, derailment, or other emergency, and Mountain States Contracting is required to respond immediately we take it for granted the A&K team will step up and assist us in getting the customer rolling again.”

“When we are looking for welded rail either to be picked up and moved or unloaded along our right away. A&K’s experienced crews; with their remarkable safety record is hard to beat!”

“We have found the quality of new and relay track material supplied by A&K to consistently meet or exceed the requirements established for our customers.”

Southern Railway of British Columbia Limited has been ordering track materials from A & K Railroad Materials since 2011.

We are always provided with exceptional customer service, especially with our special track work orders that vary from the industry standards. As evidenced in the photograph below

“Your sales team response to my needs is always done in a sufficient amount of time and when we have an emergency call out we have always been able to count on A&K Railroad Materials to get the materials needed ready for us to either pickup or be delivered to our customers in a timely matter.”

"Katrina Gougis and A&K have been an outstanding business partner for myself and STX. Katrina is a top-notch rail professional, who goes above and beyond to ensure all of our needs are met in a courteous and timely manner. Just recently, we were looking to place a large order for rail and OTM, Katrina found me the material, at a competitive price, and was able to meet our tight deadlines for delivery, allowing us to focus our energy on building the project. We appreciate the effort that Katrina expends towards STX’s ongoing requirements and look forward to continuing our solid partnership."

Katrina Gougis and A&K have been an outstanding business partner for myself and STX. Katrina is a top-notch rail professional, who goes above and beyond to ensure all of our needs are met in a courteous and timely manner. Just recently, we were looking to place a large order for rail and OTM, Katrina found me the material, at a competitive price, and was able to meet our tight deadlines for delivery, allowing us to focus our energy on building the project. We appreciate the effort that Katrina expends towards STX’s ongoing requirements and look forward to continuing our solid partnership.

"Jordan Hopkin, Shantell Higbee, & Jeff Long, what a great team. They are always so helpful!"

"The International Sales office headed by Mr. Alfredo Sansores, offers excellent customer service, products knowledge, quality products and timely shipment to all their customers worldwide. No matter how big or small the orders are they treat customers with the same courtesy and efficiency."

"Beth, I just wanted to flip you a quick note letting you know how much we appreciate doing business with A&K. You and your team know what customer service is all about. A&K is number one when it comes to customer service and you are just downright a class act company. Thanks again!"

“I want to personally thank you for your service and prompt delivery of the material we were in desperate need of. I also want to thank you for your patience dealing with all of the changes on our second order. It is always a pleasure doing business with you and your colleagues at A&K Railroad, who take the extra step to ensure customer satisfaction.”

Dakota, Missouri Valley & Western Railroad has had the pleasure of doing business with A & K for many years. Throughout that time, A & K has consistently provided superior products, competitive pricing and has strived to meet all of our time requirements. I have found all of the staff at A & K to be knowledgeable and willing to provide valuable information when we require it. I appreciate the open communication with A & K to keep us up to date on the status of our orders. This information is critical to help us with scheduling and planning of our future and ongoing projects.

Dakota, Missouri Valley & Wester Railroad has made the decision to use A & K as our key supplier. It’s a relationship that has been built over time and will remain that way for many years to come. In my role as a Purchasing Manager they simply “make my life easier”. I would highly recommend A & K to anyone, their service, quality and pricing is second to none.